If you’re looking for remote customer service jobs, you probably already know how tricky it can be to find legitimate openings. Sites like Indeed and LinkedIn are flooded with scams that pose as real jobs. That’s why I’ve researched for you, making sure every company on this list is trusted, hiring right now, and offering genuine remote roles.

Working in remote customer service jobs isn’t always glamorous. You’ll often find yourself apologizing for mistakes that aren’t your fault. Customers can be huge assholes, yet you still have to pretend the customer is always right. No matter how many things you do perfectly, one slip-up might send customers running to competitors. That said, there are still a lot of pros working in the customer service industry. You get to interact with different people, build relationships, provide service like you’d want to receive as a consumer, learn about others’ backgrounds and life experiences, improve your communication and problem-solving skills.

So, whether you are a fresher or an experienced support agent, or anyone just looking for a remote customer service job, these remote customer service jobs might be what you are looking for. Let’s get into the list.

1. Teleperformance

Teleperformance is another global BPO company that always has something for remote customer service jobs. They’re hiring for a Remote Healthcare Customer Service Representatives in the US. In this role, you’ll help customers with healthcare-related questions, like insurance, billing, claims, and general support, through phone, email, chat, or social media. It’s a full-time remote position with paid training and benefits. Teleperformance hires globally, so even if this role isn’t available in your country, I am sure there is at least one listing for a remote job in your country. You can check their global career page here if you are not from the US.

Benefits: Paid training, medical/dental/vision insurance, 401(k), paid time off, employee wellness
and engagement programs.
Payment: Hourly pay between $14–$18 r, depending on location and program.
Requirements: Over 6 months of Customer service experience preferred but not a must, be 18+, have a high school diploma or GED, type at least 25 WPM, have a quiet workspace and high-speed wired internet (15 Mbps down/5 Mbps up), no mobile hotspot, VPN, or satellite connections.

2. Foundever  (formerly Sitel)

Foundever is one of those companies that regularly hires for remote customer service jobs. Currently, they’re looking for a Remote Insurance Customer Service & Sales Specialist. You’ll support one of the U.S.’s largest insurance providers in an inbound-only role, with no cold calling. Foundever provides paid training and covers your state insurance license exam fees. They are hiring for multiple roles in different countries; this is just one of the jobs they are currently hiring. If I post all the listings, this blog post will be too long, so I recommend checking out their website. You can check their global career page here.

Benefits: Medical, dental, vision, disability insurance, 401(k) with match, paid time off, bonus opportunities, and career advancement.
Payment: $15–$19/hour, depending on experience and performance.
Requirements: Must live in Florida, be 18+, have a high school diploma or GED, and have at least 6–12 months of related work experience (preferred), not a must. You must pass the state licensing exam after training, distraction-free home workspace with high-speed wired internet (no Wi-Fi).
Note: Equipment is provided after you pass the state insurance exam. If you live within 50 miles of the Deland, FL office, you may be offered an on-site role instead.

3. CVS Health

CVS is hiring for Remote Outbound Call Center Representatives in 12 U.S. states. Click the link to see if they are hiring in your state. This is a full-time role, you’ll make outbound calls using a dialer to schedule free in-home or virtual health evaluations. You’ll follow approved scripts, overcome objections, and meet daily call/appointment-setting goals in a fast-paced, metrics-driven environment. Check out their global career page here for remote customer service jobs hiring in your country.

Benefits: Medical, dental, vision (starting the 1st of the month after hire), 401(k), employee stock purchase program, tuition reimbursement, paid time off, and employee discounts.
Payment: Starts at $15/hour with bi-weekly commission bonus potential; top performers may earn up to $26.93/hour based on location and experience.
Requirements: Must have 1+ year of call center experience OR 2+ years of general work experience, be comfortable with outbound calls and using scripts; high-speed internet (10 Mbps up/down), quiet home workspace, pass a background check. CVS provides computer equipment, but you must supply your desk/chair.

4. Concentrix

Concentrix is currently hiring for a Remote Customer Service & Sales Representative. This one is part customer support, part sales, meaning you might have to convince customers to upgrade or add services while also solving their problems. Military veterans are encouraged to apply. I have a friend currently working at Concentrix, and she said that although the work is boring and repetitive, it’s stable, and you get full-time perks. Concentrix is a large and reputable company; they hire globally and have offices in almost every country. Check out the global career page here for other remote customer service jobs hiring in your country.

Benefits: Health insurance, vision/dental, 401(k) match in the US, paid time off, employee wellness programs, and paid training and  performance-based incentives.
Payment: Starting rate is between $15–$18/hour in the US, and elsewhere varies depending on the country.
Requirements: For this one, you need 1+ year of relevant experience, a high school diploma, a customer-friendly attitude, basic PC knowledge, and internet.

5. Alorica

Alorica is currently hiring for a Customer Service Representative role. You’ll mostly answer calls or messages, help customers solve issues, and guide them through products or services. Alorica is my favorite one on the list because they’re flexible with schedules and often hire people with no prior experience. They hire for different roles across the US, Latin America, the Philippines, and parts of Asia and Europe, but for this particular role they are hiring only in  Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Maryland, Michigan, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. You can check their global career page here for different remote customer service jobs.

Benefits: Paid training, flexible schedules, healthcare coverage, 401(k) (US), paid holidays, and occasionally, equipment provided.
Payment: Around $15/hour in the US, payment varies by location
Requirements: High school diploma or GED, clear communication, basic tech setup (PC, headset), and internet.

6. Modivcare

Modivcare is a healthcare-focused company that often hires for remote roles tied to patient services. They’re currently hiring for a Remote Customer Service Representative position. You’ll help patients book non-emergency medical transportation, doctor visits, checkups, and follow-ups. It’s a phone-based role with high call volume. This role is currently open only to residents of Pennsylvania, Maine, Georgia, Hawaii, Ridgeland MS, South Carolina, Oklahoma, and Arizona, but there are different job listings in other states too. Modivcare regularly posts listings for remote customer service jobs. You can check their careers page here to see if this role is no longer available or not hiring in your location.

Benefits: Medical, dental, vision insurance, 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, disability insurance, and discounts on services/products.
Payment: $17/hour
Requirements: Must live in PA; high school diploma or GED; 6+ months of customer service experience; typing speed of 35 WPM; basic Microsoft Office skills; wired internet in a quiet workspace.

7. Progressive

Progressive is an insurance company. They are currently hiring for a Remote Licensed Inbound Insurance Sales Agent role. This one is a little different from the list, it is a full-time role where you’ll take incoming calls (no cold calling) and help customers choose or modify auto, home, or renters policies. If you’re already licensed, this one’s a solid choice with great pay and benefits. They’re hiring from multiple states in the US. Check their careers page to see if they are hiring in your state.

Benefits: Medical, dental, vision, 401(k) with match, tuition assistance, wellness programs, mental health support, paid training, and PTO.
Payment: $22/hour base + annual bonus potential up to 16%. Bilingual Spanish speakers earn an extra $1/hour.
Requirements: Active Property & Casualty (P&C) license or Personal Lines license; minimum of 2 years post-high school education or work experience; ability to work evenings/weekends; quiet, wired internet setup; Progressive provides the computer and headset.

8. Liveops

Liveops is now hiring for Virtual Call Center Agents across the US (except a few states). This one is for a Remote Independent Contractor and not a traditional job, you work with clients like retail, insurance, or healthcare companies on a freelance basis. You pick your schedule and the type of program you want to support (e.g., customer service, roadside assistance, order support, etc.) Liveops always has ongoing hiring for remote customer service jobs, You can check out their career page anytime.

Benefits: None, you’re a 1099 contractor. But the flexibility and control over your hours are major perks.
Payment: Varies by program, often per call, per talk minute, or by sales commission according to their website. Some agents earn $15–$20/hour depending on performance.
Requirements: Must be 18+, pass a background check here, pay a $24.99 fee for the background check, live in an approved state, have a quiet home office, wired internet, and (sometimes) a landline.

Final thoughts

Remember, when applying for remote customer service jobs, try to add keywords from the job description to your resume. Many remote customer service jobs have similar requirements, so matching those keywords helps your resume get past bots and AI screening before it reaches a human HR.

Also, keep in mind that by the time you read this blog, job openings and requirements might have changed, or some roles might no longer be available. So, always check the company’s official career page for the latest info. Most of these companies hire all year round for different remote customer service jobs, so even if the jobs listed here are no longer available, you can still check their websites because they often post similar customer service or remote roles regularly.

I hope this helps..Thanks for reading!!!

If you are interested in work-from-home jobs that don’t require any experience or an interview, I have posted a list of legitimate AI training jobs hiring in 2025.